Marketing Service

"I’m delighted that Helen, Chris and the team are looking after our two luxurious barns in Warham.  Even though Norfolk Hideaways represent a large number of properties, our guests get a highly professional and bespoke experience and so do we.  I really appreciate their personal approach, advice and attention to detail.  Oh - and they’re a lovely bunch as well!"

Lisa Bright, Indigo Barn, Warham

"When we started our letting business six years ago we enrolled our properties with Norfolk Hideaways.  They have guided and helped us in all directions.  Every department we deal with the same mantra applies - efficiency, reassurance and their ability to sort problems/queries with the minimum of stress.  Everyone is friendly and we work together as a team. We couldn’t be more happy with the company and we have had really good booking levels and some lovely people staying at our properties."

Pam and Graham Bradfield, Norfolk House, Heacham

"We have been delighted with the fantastic service Norfolk Hideaways have provided. Within four weeks of first making contact with Norfolk Hideaways our house was let out and has been fully booked every available week since.
The flexibility that Norfolk Hideaways have provided with regard to personal booking dates has been brilliant, we have been able to use our family holiday home as much as we have wanted whilst maximising bookings.
Sammy has been a superstar, always on call to help and advise no matter how big or small the query. We were given a full list of everything that should be provided in a holiday home, help with fire safety as well as help to provide a bespoke house guide with lots of holiday info provided & professionally produced by Norfolk Hideaways. Sammy put us in touch with a brilliant house keeping company, Poppyland Cleaning, who liaise directly with Norfolk Hideaways providing a hassle free seem-less service for us as owners.
We couldn’t be happier owners and would recommend Norfolk Hideaways to anyone looking to rent out their holiday home."

Owner, Acorn Cottage (Holt), Holt

"If you are new to holiday letting as we are... the service provided by Norfolk Hideaways is excellent. Our experience has been that the service is professional from the very beginning. All facts about the letting process are clearly explained. There is always someone at the end of the phone if any more help is needed. The brochure that Norfolk Hideaways provides for the property is superb. It is both comprehensive and professional, providing a wealth of helpful information for your clients. The photographic service, that is an important part of the process and also provided by Norfolk Hideaways, is very professional and hassle free. Finally, Norfolk Hideaways were both clear and concise in the potential rental figures we could expect from our property, and so far they have been proved right! An all-round excellent service. Thank you."

Christine & Richard, Mulberry Cottage, Wells-next-the-Sea

“We have been very happy with Norfolk Hideaways management of our property. The occupancy rate has exceeded our expectations. We were very impressed with the assessment and marketing procedure for our property and feel the company brochure is very attractive to potential guests. Although we book the property out fairly rarely for our own family and guests, we very much appreciate the freedom to do so and this is also one of the key reasons we use Norfolk Hideaways.”

Isabel & Derrick, Stiffkey Hideaway, Stiffkey

“Annabel at Norfolk Hideaways has been an absolute wealth of knowledge and experience which really made getting our house ready for holiday lettings a straight forward process. Unfaltering quick to respond to my queries with a positive attitude and happy disposition, an absolute delight to deal with. Five months in and my house has received a fabulous response. Stephane at Client Services has also been excellent, his knowledge and calm practical approach has ironed out any bumps in the road.”

Donna & Steve, The Cabin (Wells), Wells-next-the-Sea

“We are both thrilled to be working with Helen again, whom we have known for a number of years. We have found the whole team at Norfolk Hideaways to be both professional and efficient from start to finish and we have built a mutually beneficial business relationship, which has resulted in us maximizing our occupancy rates for our three cottages. We plan to bring more cottages to the Norfolk Hideaways portfolio and will be working closely with Helen to deliver the right properties for her to market. I would have no hesitation in recommending Norfolk Hideaways to my friends and have already done so. Nothing is ever any problem and they always go the extra mile for us.”

Jeanne & Janie, No. 33 Cottage 1, Thornham

"This is our first year with Hideaways and not only are bookings are up on previous years, they have been earlier. We thought that having previously used a small agency that we would lose the personal touch, we were wrong, we now have the friendly personal touch and a high degree of professionalism and innovation."

Richard & June, Beech House, Little Walsingham

"Norfolk Hideaways have been a brilliant partner as I ventured into the world of holiday lettings. They provided initial support as I prepared my first property for the market, and then have been with me as I expanded to have another property with them. They helped me enormously on making the decision to enter the world of holiday lettings and gave me clear guidance on what I should do to maximise lettings and what income I could expect. Now with two properties live on the Norfolk letting scene they continue to provide great support and allow me to have a worry-free business. Norfolk Hideaways are there when I need them and ensure that my lettings go smoothly for me and my guests. I would highly recommend their friendly, efficient and professional service."

Paul, The Big Barn, Snettisham

"I cannot thank the attentive staff at Norfolk Hideaways enough, from start to finish the service is seamless. It’s the wonderful teamwork and communication they bring to ensure our guests leave Peterstone Lodge wishing they had booked for longer. We envisage the next few years are going to be even busier. The excellent marketing and booking system has ensured very few empty periods which is excellent. At Norfolk Hideaways you speak to people not faceless websites or call centres. this is reassuring and professional."

Dee, Peterstone Lodge, Holkham